Return & Refund Policy

At [Brand Name], every item is made to order. Because of this, we do not accept returns or exchanges for incorrect size selection, buyer's remorse, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery.

To help us resolve the issue quickly, include:

• Your order number
• A brief description of the issue
• Clear photos showing the problem

If your claim is approved, we will replace the item or issue a refund at no additional cost.

Size Exchanges

Please review our size charts carefully before placing your order. Since each item is produced specifically for you, we cannot offer exchanges for incorrect size selection.

Refunds

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Order Cancellations

Orders may be canceled within 12 hours of purchase. After production has begun, cancellations cannot be accepted.

Shipping Delays

Delivery estimates are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, customs, or other circumstances outside our control.

Contact Us

If you have any questions about your order, please contact us at:

Email: support@[yourbrand].com

We aim to respond within 1–2 business days.